Retail and Consumer Industry

Retail is the process of selling consumer goods or services to customers through multiple channels of distribution to earn a profit. Sometimes this is done to obtain final goods, including necessities such as food and clothing; sometimes it takes place as a recreational activity. Retailing, the selling of merchandise and certain services to consumers. It ordinarily involves the selling of individual units or small lots to large numbers of customers by a business set up for that specific purpose. The industry includes grocery, trade, logistics and the supplier industry. E-commerce, customer journeys, product information, transport and logistics are all important areas that are affected by digital solutions.

Sectors in Retail and Consumer Industry

The retail industry is a sector of the economy that is comprised of individuals and companies engaged in the selling of finished products to end user consumers. The truth is that the retail industry isn't dying, but is going through some major shifts and needs to adapt to a world where the primary function of a physical store is not to drive transactions, but to service and support customers.

Convenience Stores

Small stores that sell a variety of products, such as newspapers, magazines, candy, soft drinks, tobacco products, and lottery tickets. Convenience Store is generally a well situated, food-oriented store with a long operating house and a limited number of items.

Department Stores

Maximize customer service and profits and meet changing demands increased competition and complex supply chains.


Adjust prices, fine tune inventory planning and deploy next-generation point of sale systems to enhance the customer experience.

Apparel and Footware

Solutions to improve sourcing strategies, elevate label management, optimize pricing, improve commerce and boost business effectiveness.

Specialty Retailers

Embrace the future of shopping by delivering concepts and solutions for in-store selling through social networks.

Retail and Consumer Business Process


Merchandize Planning

Financial Planning

Supply Chain Planning

Business Intelligence


Partner Relationship Management

Purchase Order Management

Product Life cycle Management


Warehouse Management

Transportation Management

Replenishment & Allocation Transfers

Return to vendor


Marketing Selling

Order Management

Store Ooperations